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- 569c Hereford street , Linwood Christchurch NZ 8011
Information We Collect
We collect four different types of personal information:
Contact details: these are collected as supplied by you via our website or directly to us by other means for different reasons such as booking tours, etc. We do not personally store usable credit card information. Where a record is required, we entrust credit cards to our payment gateway and store only the last few digits and expiry date of your credit card solely for purposes of identity confirmation and forewarning of expiry.
Click Trails: this information is provided by Google Analytics and it gives us an overview of the paths taken by visitors through the website and basic actions performed. This is anonymous and not correlated in any way with your IP address or any other information. Note that Google Analytics data is collected by Google, a 3rd party, and is subject to Google’s privacy policy.
Activity History: this is collected whenever you undertake an activity such as submit an enquiry, make a comment, vote on an object, and may additionally be recorded by us when you contact us offline.
Publishable content: this includes comments or other submissions of content made by you via our website or directly to us by other means for us to share through one of our platforms.
Why We Collect It And How We Use It
Publishable content is collected and republished where applicable in order to enable a two-way conversation in public between us and our visitors.
We collect your personal contact details and activity history:
To respond to requests or queries you raise
To confirm your identity
To fulfill orders made by you
To keep you up to date with news, special offers, and other marketing information you have opted-in to receive.
We collect Google Analytics data:
To measure and monitor the performance of our website
To estimate interest in our products and services
To refine and update our website’s content
How We Disclose It
We may disclose your personal information to third parties, and you consent to us disclosing your personal information to third parties, under the following circumstances:
As part of a sale of all or part of our business
When explicitly authorised to do so by yourself at the time you supply the information
As required or authorised by any applicable law
As required for processing of credit card payments by Internet Payment Gateways and Merchant Facilities.
As part of any investigation by us into you or your activity on our website (including to your Internet Service Provider or network administrator).
If we have reason to believe that you have committed a breach of any of our terms of use or have been otherwise engaged in any unlawful activity and we reasonably believe that disclosure is necessary (including to the Police or any other enforcement body, or to your Internet Service Provider or network administrator).
To lessen or prevent a serious threat to a person’s health or safety.
Information Security
You should be aware that information transmitted over the internet is inherently insecure. We will take all reasonable steps to securely store any personal information collected through Scenic South Tours. This information may (for the avoidance of doubt) be transferred and stored on servers anywhere worldwide.
Any personal information sent through our website is passed through a secure server using encryption technology. All personal information stored by us is protected through secure passwords, user log-ons and other security procedures.
We respect the confidentiality of any personal information we hold. However, we will not be held responsible for any unauthorised access to your personal information.
You can play an important role in keeping your personal information secure by maintaining the confidentiality of any password and accounts used with Scenic South Tours. Please notify us immediately if there is any unauthorised use of your account or any other breach of security.
Publishable Content
You grant us a transferable perpetual right to publish and/or commercially exploit any content you submit for publication, including but not limited to comments, testimonials, votes, images, videos, audios, and forum posts. Additionally, when you submit such content, you guarantee that it is your own creation or that you have the authority to grant us publication rights. Except in cases of blatant violations of our terms of use, publication rights do not extend to fields that are specifically marked as private (such as your email address).
At our discretion, content that you submit for publication may be shared with all website visitors and/or republished on other websites. If you include personal information about yourself or a third party in publishable content, you guarantee that you have the right to publish it and that you will hold us harmless from any repercussions that may arise from its release. As stated in the section “Gaining Access to Your Information,” please get in touch with us right away if you discover that your personal information has been posted on our website without your permission.
If you include personal information about yourself or a third party in publishable content, you guarantee that you have the right to publish it and that you will hold us harmless from any repercussions that may arise from its release.
Cookies
Cookies are electronic tokens containing small amounts of information that are passed between a web browser and server. They are used to maintain session state between pages or to retain information between visits if you return to the website at a later time. We use cookies to correlate passive activity tracking data as well as to authenticate supply of information such as enquiries, comments, and votes to minimise malicious or spam traffic.
Opting In And Out
You may opt out from the correlation of passive activity data by turning off cookies in your browser. Please note however that disabling cookies may result in a reduction of available functionality on our website. When you supply us with your email address you may be asked to opt in to receive marketing information by email or other means. You will be given the opportunity to opt out from receiving further communications from us in accordance with this policy each time we send you information for which you have opted in. This comes in the form of a ‘unsubscribe’ link, generally in the footer and/or header of each email. If you receive any communication claiming to be connected with us or our products or services that you believe has been sent to you other than in accordance with this policy, or in breach of any law, please contact us immediately as outlined in section “Gaining Access to Your Information”.
Information Management And Security
We will take all reasonable precautions to ensure that the personal information we hold is not lost, misused, or unintentionally given to unauthorised third parties, with the exception of information supplied for publication (as described in previous sections). These precautions include the use of firewalls, password locking, truncation of credit card data, encryption of data in transit, and secured servers.
You understand that there is no way to guarantee the security of communications sent electronically. You use the internet to give us information at your own risk. Since we have no complete control over information security, we cannot be held accountable for misuse, loss, or unauthorised access to your personal data.
You are responsible for protecting the privacy and security of any username and/or password you use to access this website. You acknowledge that you will be held accountable for anything that happens using your username and password, including but not limited to publishing offensive or illegal content, engaging in any other illegal activity, or charging your credit card without authorisation.
You acknowledge that we have no control over third parties’ privacy or security policies and that third parties’ gathering and use of your information may be governed by their own privacy and security policies.
As stated in the section below, “Gaining Access to Your Information,” please get in touch with us right away if you believe that your personal information has been misused, lost, or accessed without authorisation.
Gaining Access To Your Information
Except in cases where the Privacy Act specifies an exception, you have the right to request access to and update or correct the personal data we have on file about you. We will ask you to provide identification if you submit an access request. To cover the expenses of fulfilling your request, we might impose a fee.
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